Legal
Privacy Policy
Effective Date: October 16, 2026 (Last updated: October 16, 2026)
Albar Imports Inc., doing business as Nathan Alan Jewelers (“Nathan Alan Jewelers,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.nathanalanjewelers.com (the “Website”), book a consultation, contact us, meet with us by private appointment in Newport Beach, or buy from us (together, the “Services”).
Our Website does not offer online checkout or customer accounts. Purchases are completed with us directly, in person or by phone. This Policy applies to everyone who uses the Services, and Section 10 describes additional rights for California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”). This Policy is available in a printable format and is designed to be accessible.
1. Information We Collect
Information you give us. Depending on how you use the Services, we collect:
- Consultation bookings: your first and last name, email address, phone number, the date and time you choose, your area of interest, any notes you add, and whether you would like to receive our emails.
- Appointment confirmations and changes: the appointment date and time, notes we include for you, and any new time you choose when you change a phone consultation online.
- Inquiries (the Contact page and the “Inquire” button on our designs): your name, email address, phone number, the subject or design you ask about, and your message.
- Custom design and Customize Your Ring requests: your design preferences (such as shape, metal, carat range, ring size, and stone type), budget range, a description of what you have in mind, and any reference photo you choose to upload.
- Newsletter and email sign-ups: your name and email address.
- Privacy requests: the information you provide so we can verify and complete your request.
- Visits, calls, emails, and text messages: what you share with us, details of the pieces you consider or buy, sizing and engraving details, delivery details when we send a piece to you, and payment information when you make a purchase.
Information collected automatically. When you use the Website, our hosting provider and the tools described in Section 5 receive technical information such as your IP address, browser and device type, the pages you view, the page that referred you, and the date and time of your visit. An approximate location (such as city or region) can be derived from an IP address. We do not collect precise geolocation.
Information from others. We may receive information from service providers who help us run the Services, or from a person who arranges an appointment or a gift on your behalf.
Categories of personal information (CCPA). In the preceding 12 months we have collected the following categories, from the sources and for the purposes shown:
Category | Examples | Sources | Purposes |
|---|---|---|---|
Identifiers | Name, email address, phone number, IP address | You; your browser or device | Responding to you; scheduling and confirming appointments; customer service; security and spam prevention; email marketing if you opt in |
Customer records (Civ. Code § 1798.80(e)) | Name, address, phone number, payment card information, signature on a receipt | You, when you buy from us | Completing purchases; delivery; after-sale service; record keeping |
Commercial information | Designs you consider or buy, appointment history, budget range, design preferences | You | Creating and delivering your piece; customer service; understanding what our clients want |
Internet or other electronic network activity | Pages viewed, interactions with the Website and our forms | Your browser or device | Operating and securing the Website; analytics and advertising measurement (see Section 5) |
Audio, electronic, or visual information | Reference photos you upload | You | Designing your custom piece |
Geolocation (approximate) | City or region derived from IP address | Your browser or device | Security; understanding where visitors come from |
Inferences | Style and design preferences | Derived from the information above | Recommending designs that suit you |
Sensitive personal information. When you make a purchase, we process your payment card information only to complete that transaction. We do not use or disclose sensitive personal information for any other purpose, so the right to limit its use does not apply. We do not collect precise geolocation, biometric information, or information about protected characteristics, and we do not knowingly collect personal information from children under 16.
2. How We Use Your Information
- To respond to your questions and requests.
- To schedule, confirm, change, or cancel consultations and appointments, including confirmation emails and add-to-calendar links.
- To design, create, and deliver your jewelry, and to provide service after your purchase.
- To complete purchases and keep business, tax, and accounting records.
- To send marketing emails, only if you have opted in (see Section 3).
- To operate, secure, and improve the Website, including preventing spam and fraud.
- To comply with the law and protect our rights and the rights of others.
We will not use personal information for purposes materially different from those described here without giving you notice and, where required, obtaining your consent.
3. Emails and Text Messages
Marketing emails. We send marketing emails, such as the Diamond Digest and news about new designs and private events, only to people who sign up or check the email box on one of our forms. Every marketing email includes an unsubscribe link, and you can also ask us to remove you by emailing [email protected]. Even if you unsubscribe, we will still send messages about your appointments and purchases.
Text messages. If you text us, or ask us to text you, we use your phone number to communicate with you about your inquiry, appointment, or purchase. We do not send marketing text messages without your prior express written consent. You can reply STOP at any time to stop receiving texts. Message and data rates may apply. We do not sell or share mobile phone numbers or text messaging consent with third parties for their marketing purposes.
4. How We Disclose Personal Information
We do not sell personal information for money, and we have not done so in the preceding 12 months. We have no actual knowledge of selling or sharing the personal information of consumers under 16.
We disclose personal information to the following service providers and contractors, under contracts that limit their use of it to providing services to us:
Recipient | Categories | Purpose |
|---|---|---|
Website hosting, form, and email delivery providers | Identifiers, commercial information, internet activity, uploaded photos | Hosting the Website, receiving form submissions, and sending confirmation and appointment emails |
Business email and productivity providers | Identifiers, commercial information | Communicating with you and managing appointments |
Payment processors | Customer records | Processing card payments |
Jewelry manufacturing and diamond partners | Commercial information (design and sizing details) | Making your piece; we share only the details needed for the work |
Shipping and delivery carriers | Identifiers, customer records | Delivering a piece to you, when you ask us to |
Email marketing providers | Identifiers | Sending marketing emails to people who opted in |
Analytics, advertising, and website tool providers (see Section 5) | Identifiers (such as IP address and cookie IDs), internet activity, approximate geolocation | Understanding how the Website is used, measuring our advertising, and providing accessibility and font services |
Professional advisors | Any category, as needed | Legal, accounting, and insurance advice |
We may also disclose personal information to comply with the law or legal process, to protect the rights, property, or safety of our clients, ourselves, or others, or in connection with a merger, sale, or transfer of our business.
Your calendar. When you use an “Add to calendar” link, the appointment details go to the calendar service you choose (such as Google, Apple, or Outlook), and that service’s privacy policy applies.
5. Cookies, Browser Storage, and Online Tools
- Necessary cookies: our website platform sets a session cookie that keeps the Website and its forms working securely.
- Browser storage: your Favorites list is saved in your own browser so you can return to it. We do not receive it, and you can clear it at any time through your browser settings.
- Fonts and accessibility: the Website loads fonts from Google Fonts and an accessibility tool from its provider, which receive your IP address and browser information in order to deliver those services. The accessibility tool may remember your accessibility settings in your browser.
- Analytics and advertising: we may use tools such as Google Analytics, Google Tag Manager, and Google Ads to understand how visitors use the Website and to measure our advertising. These tools use cookies and similar technologies, and some advertising uses may be considered “sharing” for cross-context behavioral advertising under the CCPA. You can opt out as described below.
Opting out. You can opt out of any sale or sharing of your personal information on our Do Not Sell or Share My Personal Information page. We also treat a Global Privacy Control (GPC) signal from your browser as a valid request to opt out of sale and sharing for that browser. When we detect a GPC signal, this page and our Do Not Sell or Share page display “Opt-out preference signal honored.” You can also block or delete cookies through your browser settings, although some parts of the Website may not work properly without them.
6. Third-Party Links
The Website links to other websites and services, including Google Maps, Facebook, Instagram, Pinterest, LinkedIn, YouTube, and Yelp. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
7. Notice at Collection
Each form on our Website that collects personal information displays a short notice with a link to this Policy, and our email sign-up option is never pre-checked. This Policy describes the categories of personal information we collect, why we collect them, how long we keep them, and whether they are sold or shared.
8. How Long We Keep Information
- Inquiries, consultation requests, and appointment records: up to 3 years after our last contact with you, so we can help you with future requests.
- Purchase and payment records: up to 7 years after the purchase, for tax, accounting, warranty, and legal purposes.
- Design details and reference photos: for as long as we keep the related request or purchase record.
- Email list: until you unsubscribe. We then keep only what we need to honor your request.
- Website logs and analytics data: up to 26 months.
We may keep information longer when the law requires it or to resolve a dispute. When information is no longer needed, we delete or de-identify it.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so please do not send payment card numbers through our forms or by email.
10. Your California Privacy Rights
If you are a California resident, you have the following rights, subject to verification and legal exceptions:
- Right to Know: to request the categories and specific pieces of personal information we have collected about you, its sources, our purposes, and the categories of recipients.
- Right to Delete: to request that we delete personal information we collected from you.
- Right to Correct: to request that we correct inaccurate personal information.
- Right to Opt Out of Sale or Sharing: as described in Section 5.
- Right to Non-Discrimination: we will not treat you differently for exercising your rights.
How to make a request. Email [email protected], call (714) 545-8337, or use our contact form. For opt-outs, you can also use our Do Not Sell or Share page. We will confirm receipt of a request to know, delete, or correct within 10 business days and respond within 45 calendar days. If we need more time (up to 45 more days), we will tell you why. We verify requests by matching information you provide with information we already have, such as your email address and phone number. An authorized agent may make a request for you with your signed permission, and we may ask you to verify your identity directly.
Appeals. If we deny your request, you may appeal by replying to our decision or emailing [email protected] with the subject “Privacy Appeal.”
Shine the Light. We do not disclose personal information to third parties for their own direct marketing purposes.
Residents of other states. If you live outside California, you may also contact us with privacy questions or requests, and we will respond as required by the laws that apply to you.
11. Automated Decision-Making
We do not use automated decision-making technology to make decisions about you that produce legal or similarly significant effects.
12. Children’s Privacy
The Services are not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has given us personal information, please contact us and we will delete it.
13. Changes to This Policy
We review this Policy at least once a year. When we make material changes, we will post the updated Policy here with a new effective date.
14. Contact Us
Albar Imports Inc. d/b/a Nathan Alan Jewelers
23 Corporate Plaza Drive, Suite 150
Newport Beach, CA 92660
Email: [email protected]
Phone: (714) 545-8337